Shipping Policy

This Shipping Policy explains how Ryan Field handles order processing and delivery. The following operational details must be confirmed before publication: processing time, available destinations, shipping rates, carriers, delivery estimates, duties and taxes, and the return address.

1. Order Processing

Orders are processed after payment is successfully authorized and the order information has been verified. Current processing time: [2days].

Orders may be delayed if an item is made to order, requires assembly, is temporarily unavailable, or requires additional order verification. If a significant delay occurs, we will contact you using the information provided at checkout.

2. Shipping Destinations

We currently ship to: [United States And list of countries and regions].

Some remote areas, military addresses, PO boxes, territories, or locations with carrier restrictions may not be serviceable. We will contact you if we cannot ship to the address provided.

3. Shipping Rates and Delivery Estimates

Shipping charges are calculated and displayed at checkout unless a product or promotion states otherwise. 

Estimated delivery time after dispatch: [3 days by destination]. Delivery estimates are not guaranteed unless expressly stated at checkout.

4. Address Accuracy

Please review your shipping address before submitting an order. If you need to correct an address, contact support@ryan-field.com as soon as possible. We cannot guarantee that an address can be changed after the order has entered processing or been handed to the carrier.

5. Tracking

When tracking is available, we will send tracking information to the email address provided at checkout. Tracking updates may take time to appear after the carrier receives the package.

6. Delays, Lost, or Damaged Packages

Carrier delays may result from weather, high shipment volume, incorrect addresses, customs, service interruptions, or events outside our control. If your package appears lost, contact us at support@ryan-field.com with your order number.

If an item arrives damaged, photograph the product, packaging, and shipping label and contact us within [2 days] of delivery. Do not discard the packaging until we advise you on next steps.

7. Duties, Taxes, and Customs

For international orders, duties, taxes, brokerage fees, and customs charges may apply unless expressly stated otherwise. Responsibility for these charges: 2 days. We are not responsible for delays caused by customs or for packages refused because of unpaid charges.

8. Shipping Delays and Cancellation Rights

If we cannot ship within the time promised at checkout, or within the time required by applicable law when no time is promised, we will provide an update and any legally required cancellation or refund option.

9. Contact

Ryan Field
5426 Cleveland Ave, Columbus, OH 43231, United States
Email: support@ryan-field.com
Phone: +1 (614) 363-1567